7e772 FAQ — Answers to all your questions, right here

After logging in to 7e772, you'll see the "Live" tab right on the homepage. Click it to see all ongoing matches — cricket, football, tennis, and more.

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  Live Scoreboard: Clicking on a match name opens a detailed page where runs, wickets, and overs are all updated in real time.
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  Odds change: Odds update automatically after every ball. Betting on outdated odds is not possible — only the latest odds are accepted.
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  On the mobile app: The 7e772 app provides the same live scores and odds. With notifications enabled, you'll be alerted instantly for wickets or major in-match events.
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  Internet speed: A stable internet connection is required for live betting. Slow connections may cause score update delays.

For your security, 7e772 automatically locks your account after 5 consecutive incorrect password attempts. This is purely to protect you. Getting back in is simple:

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  Wait 30 minutes: In most cases, the lock lifts automatically after 30 minutes.
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  Reset your password: Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number. Use it to set a new password.
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  Contact us via Live Chat: Verify your identity with your name, mobile number, and date of birth, and the support team will unlock your account instantly.
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  Email Support: For non-urgent matters, email us at support@7e772.biz. You'll typically receive a resolution within 1–4 hours.

Registering at 7e772 is completely free and takes just 2 minutes. No complicated paperwork, no hassle.

What you need to register:

• Full Name: Your name exactly as it appears on your NID or passport — you'll need this for KYC verification later.
• Bangladeshi mobile number: An 11-digit number starting with 01. Using a number linked to bKash/Nagad will make payments easier.
• Email Address: For bonuses and important notifications. Verification required.
• Date of birth: You must be at least 18 years old — this is mandatory.
• Password: At least 8 characters, combining uppercase, lowercase, and numbers.

The time it takes for winnings and bonuses to appear on 7e772 depends on the type of bet or bonus involved.

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  Sports Bet Winnings: Winnings are credited to your balance within 5–15 minutes of the match ending. Live bets are even faster — often settled at the end of an innings.
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  Welcome Bonus: Your bonus is credited to your balance automatically within minutes after your first deposit.
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  Daily Cashback: Cashback is calculated at midnight based on the previous day's activity and credited to your balance by 9:00 AM.
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  Refund Bonus: In the event of a match or bet cancellation, the original amount is returned within 2–4 hours.
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  Withdrawal (to bKash): Withdrawal requests are typically processed to bKash within 3–10 minutes. Maximum processing time is 24 hours.

Match cancellations and mid-game stoppages are common, especially during Bangladesh's monsoon season. 7e772 follows the official rules set by the ICC and relevant sports governing bodies.

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  Cancelled before the match started: All bets are declared Void and the full amount is refunded.
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  Match ended before the required overs were bowled: In cricket, if the result is determined via the DLS method, bets are settled accordingly. If no result is reached, the bet is voided.
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  Specific markets (e.g. "Runs in the first 5 overs"): The bet is settled once that specific event is completed, even if the match is cancelled afterwards.
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  Refund for void bets: The original stake is typically refunded to your balance within 2–4 hours.
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  For live bets: Settlement of bets placed during a live match depends on the terms of that specific market.

7e772's policy is straightforward: Each person may only register one account. This is the standard practice across the international betting industry.

• Not Allowed: If a person opens two separate accounts — whether in their own name or someone else's — both accounts will be permanently closed and the balances may be forfeited.
• Separate family members: Two different people living in the same household or sharing the same device can each create their own account — as long as they are completely separate individuals.
• Suspicious Activity: If multiple accounts are detected from the same IP address, our system automatically flags them and sends them for review.

The security of your personal information and funds is 7e772's top priority. We use industry-standard international security technology.

• SSL/TLS 256-bit Encryption: All your data is encrypted in transit — just like your bank's website.
• Data Storage: Your NID, password, and payment details are never stored as plain text — they are hashed using AES-256 encryption.
• Never shared with third parties: Your personal information is never sold or shared with any third party. It may only be disclosed to regulatory authorities when legally required.
• Fund Protection: Your balance is held in a segregated account, separate from the company's operational funds.
• Regular Audits: Our systems are audited by independent security experts every 6 months.